All refund requests must be submitted in writing to your account representative with the following information:
- Email address associated with the account
- Amount to be refunded
- Reason for refund
*Please note that Plan fees are not refundable
If you are not currently working with an account representative, feel free to open a ticket with our support team here.
Please keep in mind that your refund request must be received within 30 days of the initial deposit for your refund to be processed.