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*Refund - How Do I Request A Refund?

All refund requests must be submitted in writing to your account representative with the following information: 

  • Email address associated with the account
  • Amount to be refunded
  • Reason for refund

*Please note that Plan fees are not refundable


If you are not currently working with an account representative, feel free to open a ticket with our support team here


Please keep in mind that your refund request must be received within 30 days of the initial deposit for your refund to be processed.